Our Burro robots are built with longevity and durability in mind, and include a support/maintenance Package.
This package includes:
- training upon delivery
- software/autonomy updates and upgrades
- a data plan on each robot which keeps the robot online
- onsite servicing every 400 hours or if components fail
- a dashboard to view robot status and see robot on a map/what robot sees
- a loaner robot if one unit fails, provided until unit is repaired by us and returned
The cost of this package is $2000/year/unit, and it is billed annually.
To order parts, please contact us.